Every PM must quickly assess, plan and manage customer expectations. In the big leagues, this is known as the Presale stage, when you are responsible for whether the project gets taken on, whether the Delivery team suffers or executes the project at a relaxed pace, whether Sales sells too much, and whether the tech lead misses a good opportunity. Just 7 lectures and you're in the ranks of management's Navy SEALs.
After the course, you will:
- Gather requirements from the client and match them with the team's expertise
- Quickly and accurately plan and estimate projects, justify timelines and amounts
- Select an Engagement model that fits the business problem
- Build effective verbal and written communication with the client to sign contracts for mutual benefit
- Form and manage the Presale team
- Prepare documentation at each stage of the Pre-Sale stage
- To draft and present a Proposal for a client
- Handle customer objections at the Presale stage
