If knowledge of frameworks and tools is not enough, it can be a real challenge. Even if you feel that you have prepared for 100%, there may be situations when the client does not respond, the team argues, and the investor does not accept your arguments. In such moments it is important to have not only technical skills, but also the magic of conflict resolution, motivation and effective presentation. That's why we created the PM Soft Skills course - a practical course on "flexible skills" from titans of the IT industry and experts in working with people.
After the course, you will:
- Build win-win communication with different types of customers
- Manage client expectations at the start of the project and during the change process
- Create oral and visual presentations of solutions that can convince anyone
- Set goals for the team and motivate the completion of tasks
- Conduct one-to-one meetings with team members
- Build the hiring process and work with new hires in tandem with the recruiter
- Resolve and anticipate conflicts so they do not slow down work
