Happy customers and quality service/products are key to the long-term success of any company. Learn what strategies to use to achieve effective results and how to improve operational performance in this workshop with Cristina Lupușor, Regional Community Operations Manager, Delivery UKI&SSA at Uber Eats.
Date: April 30, 2024
Time: 18:00 - 20:00
Location: maib park, str. 31 August 1989 nr. 127, Chisinau
Buy ticket here: https://unde.io/event/440
The workshop is suitable for managers, team leaders and entrepreneurs who want to manage the best version of the company and provide maximum customer satisfaction. You will learn how to optimize processes and resources to maximise results and minimize costs and risks.
The speaker will present strategies and best practices to implement to increase profitability, strengthen market position and improve company reputation.
Agenda:
- What operational excellence is and why it matters
- Best practice examples
- Step-by-step implementation of practices
- Practical exercises
- Feedback
- Questions and answers
- Networking
The event is organised within the Entrepreneurship in Residence Programme in Moldova and hosted by maib. The programme is organised by XY Partners, with the support of the regional investment fund Western NIS Enterprise Fund, in partnership with the Future Technologies in Moldova Project, funded by USAID, Sweden and the UK.
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